Error code ETV303

Something’s gone wrong…

Error ETV303

You seem to have come across an issue when trying to tune to a specific channel..

Check your aerial is connected properly and then rescan your TV. To rescan your TV, visit the Channel section in the Settings menu.

Pick the Auto Scan option and follow the on-screen instructions. This should pop all available channels into your TV Guide.

This process may vary slightly depending on the TV you have, but it usually involves these steps:

• Visit Settings menu
• Select Channel or similar
• Select Auto Scan and follow the on-screen instructions

You can also check your manufacturer manual for instructions relating to your specific TV.

For help rescanning your device, please visit our rescanning FAQ.

If the problem still persists after this please reach out to us for support via our contact us page.