Error code ETV401

Something’s gone wrong...

It looks like you’ve had an issue loading content to your device. This could be caused by your device struggling to connect to the internet.

To sort this out, try going to a different area within Freely. This should refresh things and mean you can get back to wherever you were trying to get to.

If this doesn’t work, check your internet is working and try restarting your device.

If you’re still having no joy, you may have to reset your router and then reconnect the device.

For help reconnecting your TV or Streaming Device, check out How to Connect your device to the internet.