This can happen when something goes wrong (thankfully, this is rare!). As well as the error code, there’ll be a message describing the issue.
To work out what to do next, you can use our handy Error Code Checker.
Just enter your error code to get tailored advice about what to do! You’ll be back to watching your fave shows in no time..
*Please note that all Freely error codes will begin with the letters “ETV” if your error code does not start with these letters please refer to the device manufacturers website for more information.