I can’t update Freely
Keep your TV or Streaming Device software updated to enjoy all the latest Freely features and make sure any bugs are fixed. Here’s how to do it!
How to update your TV or Streaming Device
Visit Software Updates in the Settings menu to check your TV or Streaming Device software version and the date of the last update. You can also search for updates in this section.
To update your TV or Streaming Device, follow the on-screen instructions. Make sure your device stays on until the update is complete.
How to update Freely
Freely should update automatically as new updates become available, meaning you always have the latest version.
To check for the latest version, visit our software updates page.
If you need to update manually, click on the Settings menu gear icon on your TV Guide (at the top right of the screen) and select Software Updates. This will check for the latest software and give you the option to update if you have an older version of the app.
Your TV or Streaming Device will need to be connected to the internet to update.
If you can’t update your Freely app to the latest version, you may need to reinstall the app. To find out how to do this, visit our How do I reinstall Freely FAQ.
How to update your player apps
Player apps should update automatically, meaning you’ll always have the latest version. If this doesn’t happen, check your TV or Streaming Device app store for the latest updates. Update your app if there’s one available.