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How do I set my region/location?

Some TV channels are different depending on your region and...

Can I set up parental control or PIN protection?

Want hide content or set up parental controls/PIN protection on...

I’m having problems with sound

Are you having sound or audio problems? Learn how to resolve any...

Can I record programmes on Freely

To record shows, your TV or Streaming Device will need to be able...

Watching in 4K/UHD

What is 4K/UHD, and how can you watch it? You can currently watch...

Problems watching on demand TV

You can stream all your favourite on demand TV all in one place...

What is audio description?

Learn more about audio description on Freely.

How to update my software?

Keep your TV or Streaming Device software updated to enjoy all...

How can I turn on subtitles?

Most programmes are subtitled to help people who are hard of...

How to use the TV Guide

Learn how to use the Freely TV Guide. Find all your favourite...

Can I set TV reminders?

At the moment you can't set reminders for live TV on Freely. We...

How do I use the Accessible TV Guide?

From subtitles and audio description, to talking devices and...

Does Freely offer accessibility features?

Enjoy your favourite shows even more easily! Discover Freely's...

What equipment do I need to get Freely?

Ready to elevate your TV-watching? Find out what you need for...

Can I get help within Freely?

Visit the Settings within the TV Guide and scan the QR code to...

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EVERYONE TV LIMITED, Company Number: 05422613 - Triptych Bankside (North Building), 185 Park Street, London SE1 9SH

Copyright: All content, programme titles, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. 

The Legal Bits: Purchase of Freely enabled TV or Freely enabled streaming device connected to your existing TV.  Minimum broadband speed of 10Mbps required to stream live internet channels or watch on demand shows. Some players, player content, Freely services and features may not be available. Pause for up to 15 minutes. 

**97% of the UK’s most watched shows: BARB (Jan - Jun 2026).