Last updated: 19th August 2026
If you are seeing Error Code ETV6056, or black screens, across multiple Freely channels, please first try resetting your Freely device and checking your internet connection.
If you are still experiencing the problem, you may need to carry out a factory reset on your device. This should make all channels available to you again.
This information will be reviewed daily and updated as and when new details become available.
How to perform a factory reset
The steps may vary depending on your TV or Streaming Device, but they usually include the following. Check out your manufacturer manual for more info.
- Visit the Settings menu on your TV or Streaming Device
- Usually under options such as System, Support or Device preferences (about), you’ll find the Reset to Factory Default option. Select and follow the on-screen instructions to reset.
IMPORTANT!
Carrying out a factory reset will delete all data from your TV or Streaming Device. This will include any recordings, login info, and any settings you had saved.
Once you’ve finished a reset, you’ll need to run through the initial setup for your TV or Streaming Device from the start.