FAQs
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Can I get help within Freely?
Visit the Settings within the TV Guide and scan the QR code to...
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How do I reinstall Freely?
Learn more about how to reinstall Freely on your TV, should you...
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Who to contact for support
Need some help? Find out how to contact us for support with...
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Rescan your device
Freely should update automatically as new updates come out...
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Finding something to watch live and on demand
Want less scrolling, more streaming? Discover all the various...
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What TV channels can I stream over Wi-Fi?
Find out which TV channels are available to stream over Wi-Fi on...
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My TV isn’t showing all channels listed in the TV guide
Wondering why you’re seeing different channels on your TV to the...
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How to top-up channels
Freely works with your Wi-Fi. But, if you choose to you can top...
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How can I link my Freely TV to an ITVX account
You’ll need to link your Freely TV to your ITVX account to watch...