FAQs
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How to connect your device to the internet and an aerial
Find out how to connect your Freely TV to the internet or an...
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How do I set my region/location?
Some TV channels are different depending on your region and...
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Can I set up parental control or PIN protection?
Want hide content or set up parental controls/PIN protection on...
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How can I turn on subtitles?
Most programmes are subtitled to help people who are hard of...
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How do I use the Accessible TV Guide?
From subtitles and audio description, to talking devices and...
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What equipment do I need to get Freely?
Ready to elevate your TV-watching? Find out what you need for...
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How do I reinstall Freely?
Learn more about how to reinstall Freely on your TV, should you...
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How do I set up Freely?
Setting up Freely up couldn't be simpler! Your TV should come...
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Who to contact for support
Need some help? Find out how to contact us for support with...
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What TV channels can I stream over Wi-Fi?
Find out which TV channels are available to stream over Wi-Fi on...
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How do I connect my device to the internet?
Got a new Freely TV? Win! Check out the TV setup instructions for...
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How to top-up channels
Freely works with your Wi-Fi. But, if you choose to you can top...